Accessibility Statement

Man and Van Soho Website Accessibility Statement

Man and Van Soho is committed to providing a website and online booking experience that is accessible, inclusive, and easy to use for all people, including disabled customers, carers, and visitors planning moves in and around the Soho area. This Accessibility Statement explains the steps we take to support accessible use of the Man and Van Soho website, our aim for WCAG 2.1 AA compliance, and how you can contact us if you experience any accessibility barriers.

Our Commitment to Accessible Man and Van Services in Soho

We recognise that many people rely on accessible digital services to plan transport, removals, and man and van support in Soho. Our goal is to make information about our services, pricing, availability, and coverage areas clear and usable for everyone, including people who use assistive technologies or who prefer keyboard-only navigation. We are continually working to improve our website so that more people can confidently book accessible man and van support in the Soho area.

Standards and Compliance

We aim for our website to meet the Web Content Accessibility Guidelines version 2.1, Level AA. These guidelines provide a recognised framework for improving accessibility by making content perceivable, operable, understandable, and robust for the widest possible range of users. While we cannot guarantee that every single page or feature is fully compliant at all times, WCAG 2.1 AA is the benchmark we work towards when building, testing, and updating the Man and Van Soho website.

Screen Reader Support

The Man and Van Soho website is designed to work with modern screen readers used on desktop, laptop, tablet, and mobile devices. We aim to provide meaningful page titles, clear headings, descriptive labels for form fields, and alternative text for important images so that visitors using screen readers can understand the information and complete key tasks, such as requesting quotes or reading about our services in the Soho area. We avoid relying on images or colour alone to convey important information, so that content remains accessible when read aloud or displayed in different formats.

Keyboard Navigation

We understand that some people cannot or prefer not to use a mouse or touch screen. Our website is being developed to support full keyboard navigation so that you can browse, select menus, and submit forms using only the keyboard. We aim to ensure that interactive elements receive a visible focus state, the tab order follows a logical reading sequence, and that keyboard users can access the same information and features available to mouse users when arranging man and van support in Soho.

Ongoing Improvements

Digital accessibility is an ongoing effort. As we add new pages, features, and content about our services in the Soho area, we review them against accessibility guidelines and user feedback. We prioritise improvements that remove barriers for disabled users, such as clearer text, improved colour contrast, simpler page layouts, and more consistent navigation. Our aim is to keep refining the experience so that the Man and Van Soho website remains usable and helpful for as many people as possible.

Accessibility Support and Requests

If you experience any difficulty using the Man and Van Soho website, encounter content that is hard to access, or require information about our Soho man and van services in a different format, we encourage you to contact us. When you get in touch, please describe the page or feature you were using, the type of device or software you rely on, and the accessibility issue you faced. This helps us understand the barrier and work on a suitable solution or alternative way to provide the information you need.

Feedback and Contact

Your feedback plays an important role in improving accessibility on the Man and Van Soho website. If you have suggestions, need assistance completing a booking, or would like to tell us about an accessibility barrier you encountered, please contact us through our standard customer contact channels as displayed on our site. We will review your feedback and do our best to respond and address accessibility concerns in a timely and considerate way.